| Division | Number |
|---|---|
| Customer Care |
800.460.6634 |
| Lost or Stolen Card | DEBIT CARD 800.472.3272 CREDIT CARD 866.821.8411 |
| Telephone Banking | 800.397.6120 |
| Online Banking | 800.460.6634 |
| Treasury Client Support | 833.635.9291 |
| Merchant Services | [email protected] |
| Mortgage | 800.460.6634 Option 4 |
| Loan Servicing & Payoffs | 844.767.3774 |
Servicemembers
Independent Financial is committed to providing benefits under Servicemembers Civil Relief Act. To apply for SCRA benefits:
- Call us at 844.767.3774 and ask to speak to a representative in Loan Servicing,
- Email us at:[email protected]
- Stop any one of our 93 locations,
- Send a written request to: Independent Financial, Attn: Loan Servicing, P.O. Box 3035, McKinney, TX 75070.
CORPORATE ADDRESS
P.O. Box 3035
McKinney, Texas 75070
PRESS INQUIRIES:
Wendi Costlow
Chief Marketing Officer
[email protected]
2025 Holidays
| HOLIDAY | DATE CLOSED |
| New Year's Day (observed) | Wednesday, January 1 |
| Martin Luther King Jr. Day | Monday, January 20 |
| Presidents Day | Monday, February 17 |
| Memorial Day | Monday, May 26 |
| Juneteenth | Thursday, June 19 |
| Independence Day | Friday, July 4 |
| Labor Day | Monday, September 1 |
| Columbus Day | Monday, October 13 |
| Veterans Day | Tuesday, November 11 |
| Thanksgiving Day | Thursday, November 27 |
| Christmas Day | Thursday, December 25 |
All offices and financial centers are closed on federal holidays.
Remember, online banking and our mobile apps are available 24/7 to assist with many banking needs.